Last Updated: February 16, 2026
Best Jamaican Experience ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Key Points:
When you book services or contact us, we may collect:
| Information Type | Examples | Purpose |
|---|---|---|
| Contact Details | Name, email, phone, address | Communication, bookings |
| Payment Information | Credit card, billing address | Process payments |
| Travel Information | Passport, arrival details | Tour arrangements |
| Health Information | Allergies, medical conditions | Safety and accommodations |
| Preferences | Dietary, activities, interests | Personalized service |
When you visit our website, we automatically collect:
We may receive information from:
We use your information to:
Important: We do NOT sell your personal information to third parties.
We may share your information with:
We may disclose information if required by:
If we merge, are acquired, or sell assets, your information may be transferred to the new entity.
We may share information with others when you explicitly consent.
We implement security measures including:
Note: While we strive to protect your information, no method is 100% secure. We cannot guarantee absolute security.
You have the right to:
Request a copy of personal data we hold about you.
Update or correct inaccurate information.
Request deletion of your personal data (subject to legal requirements).
Object to certain uses of your information (e.g., marketing).
Request your data in a portable format.
Withdraw consent for data processing where applicable.
To exercise your rights, contact us:
Email: info@bestjamaicanexperience.com
Phone: +1 876 495 2024
We'll respond within 30 days.
We only send marketing emails to those who:
You can unsubscribe anytime by:
Note: Even if you opt out of marketing, we'll still send transactional emails (bookings, receipts, important updates).
Cookies are small text files stored on your device that help websites function and analyze usage.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality, security | Session |
| Performance | Analytics, improvements | 1 year |
| Functionality | Remember preferences | 1 year |
| Marketing | Show relevant ads | 90 days |
You can control cookies through:
Note: Blocking cookies may affect website functionality.
Our website may contain links to third-party websites (social media, partners, attractions). We are not responsible for their privacy practices. Please review their privacy policies.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
For family tours, parents/guardians must provide consent for minors.
We operate in Jamaica. If you're outside Jamaica, your information may be transferred to and processed in Jamaica. By using our services, you consent to this transfer.
We ensure appropriate safeguards are in place for international transfers.
We retain your information for:
| Data Type | Retention Period | Reason |
|---|---|---|
| Booking Records | 7 years | Legal, tax requirements |
| Payment Information | Per processor policy | Dispute resolution |
| Marketing Data | Until opt-out + 1 year | Compliance verification |
| Website Analytics | 2 years | Business analysis |
After retention periods, we securely delete or anonymize data unless required by law to retain longer.
We may update this Privacy Policy periodically. Changes will be:
Continued use of our services after changes constitutes acceptance.
If you're a California resident, you have additional rights under the California Consumer Privacy Act:
We do NOT sell personal information.
For privacy-related questions, concerns, or requests:
Best Jamaican Experience
Portland, Jamaica
Email: info@bestjamaicanexperience.com
Phone: +1 876 495 2024
WhatsApp: +1 876 495 2024
Response Time: We'll respond within 30 days
If you're not satisfied with how we handle your personal information, you have the right to lodge a complaint with:
We encourage you to contact us first so we can address your concerns directly.
By using our website and services, you consent to:
This Privacy Policy is effective as of February 16, 2026. We are committed to protecting your privacy and handling your information responsibly.